Operations Administrator

Recruiter
Sue Ross Recruitment
Location
Sheffield
Salary
18000.00 GBP Annual
Posted
13 Sep 2017
Expires
18 Sep 2017
Contract Type
Permanent
Sue Ross Recruitment are currently looking for an Operations Administrator on behalf of our Sheffield based client. The suitable candidate will need to display an ability to deal with technical administration and other related administration duties.

The Position:

The role holder will be focussed on assisting in handling bookings from enquiry stage through to completion and associated administrative tasks.

Responsibilities:

- Reporting from the testing and consultancy works and associated preparation of billing information for in house accounts. Sending reports to clients.
- Liaising with clients on suitable works dates, organising, and associated administration.
- Confirm test dates procedures with the client and produce work scopes
- Handling client enquiries
- Sending relevant information to clients by e-mail, fax and post as required.
- To ensure customer satisfaction, including prompt dealing with customer complaints or concerns.
- Develop a good knowledge and understanding of the services that the organisation can provide.
- Associated administration duties to the role which will include, monitoring vehicle tracking reports, hotel bookings, parking payments, equipment hire etc
- Creating client bookings and order reviews.

About the Person:

- Strong communication skills and organisational abilities.
- Sound basic maths is required, in order to be able to calculate and understand volumes and areas of various shapes.
- Computer literate and experienced in the use of word and excel formats.
- Professional approach to team and client relationships
- Drive and commitment to maintain accuracy of our databases
- Enthusiastic, hard working, self motivated and with a flexible approach to their job role.

This is a fantastic opportunity for a proactive, dynamic candidate with excellent customer service skills.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.