Salesforce Developer

07 Sep 2017
05 Oct 2017
Contract Type
Experian Consumer Services - Careers That Define "What's the Next Big (Data) Thing" for Consumers?
What could be more exciting - personally and professionally - than being part of a "disruptive" business? Consider taking your career to the next level by joining the Leader that continues to disrupt the competition. As the "disruptor" and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation. It's a position Experian Consumer Services has enjoyed for more than a decade and we're always looking for the talent that can help expand that lead.
These days, the "next big thing" is often "the next Big Data thing." Experian Consumer Services offers an opportunity to lead the charge in turning consumer data into something people use and value every single day. We live in a world where information is a means to improving lives and we challenge our team to do just that: improve lives with our products.
It's a holistic, 360??? approach that requires aggressive, fast, scalable development that encompasses the cloud, mobile, security, e-commerce, automation, and lots and lots of data. We operate in a culture that focuses on the future, learns from the past and collaborates to deliver high-value solutions that meet consumer needs right now.
The Salesforce Developer will provide day-to-day development and support of our environment and partner with both onshore and offshore, internal and contract teams to implement best in class salesforce solutions for a global multi-site, multi-business line, high volume servicing contact centre. Responsibilities include Configuration, Programmatic Classes, Integration, and Data Migration. This role is more than just a lead developer or an order taker. The ideal candidate will be a true "Solution Consultant", challenging the status quo, providing new and innovative ways to solve complex business problems.
  • Develop complex technical Cloud CRM solutions.
  • Integrate multiple cloud and premise based technologies with platform.
  • Develop advanced customizations utilizing the and platforms.
  • Partner with other team members to assure Salesforce best practices are delivered as the solution.
  • Work closely with the Business teams and able to talk about trade-offs e.g. terms of configuration vs. code.
  • Map functional requirements to features and functionality.
  • Participate in vendor and internal team code reviews.
  • Become an application SME for the global deployment, educating the organization on salesforce capabilities now and planned.
  • Understand the Salesforce product application roadmap, proactively planning for enhanced Business capability.

Education and Experience:
  • Experience working in a Developer capacity on an enterprise CRM solution (Salesforce/Siebel).
  • Experience as a Salesforce Developer/Configurator within the Service Cloud.
  • Prefer history of working in an e-commerce and fast paced environment
  • Experience with Agile methodologies
  • University degree in relevant field or related experience.
  • Experience with 1000+ call centre agent multi-site implementation
Qualifications Required:
  • Salesforce Developer and Administration Certifications (current) are required
  • Must have historical and proven knowledge and practical application of Visualforce, APEX and Java programming; APIs, Web Services, and Lightning.
  • Strong and deep technical background in
  • Demonstrated experience working in medium to large scale Salesforce implementations.
  • Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision.
  • Excellent interpersonal skills, as well as excellent communication skills; verbal and written to both technical and non-technical audiences.
  • Take initiative to recommend application improvements and demonstrate creative thinking.
  • Demonstrate self-motivation and the ability to grasp concepts quickly.
  • Demonstrate sharp, analytical, problem solving, and decision making skills.
  • Previous Cisco PCCE call centre CTI integration with Salesforce a significant plus.
  • Previous integration experience to AWS as well as mainframe based applications a plus.

Here at Experian, we believe that great work deserves great rewards. In return for your ideas, commitment and ambition, we'll give you a very competitive base salary and a range of benefits as soon as you join.
On top of your base salary, we offer:
  • Performance related bonus scheme
  • 25 days' annual leave (plus the ability to purchase 5 additional days)
  • Generous contributory pension
  • Opportunity to buy shares with the company share-save scheme
  • Retail discount schemes
  • 3 Community involvement days per annum
We also work with our colleagues to understand their long term career aspirations to ensure they have the career development and growth they need to achieve these goals. Through personalised career objectives and performance plans, we open up conversations on progression whether this is achieved through mentoring and coaching or classroom learning environments, we offer rewarding ways in which to learn.

About Experian
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft. In 2015, we were named by Forbes magazine as one of the 'World's Most Innovative Companies'.
We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and S??o Paulo, Brazil.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2016 was US$4.6 billion.
To find out more about our company, please visit or watch our documentary, "Inside Experian."