Head of Data, MI & Reporting

06 Sep 2017
21 Sep 2017
Contract Type

Role Title: Head of Data, MI & Reporting

Business: Procurement and Purchasing

New or Existing Role? New

Grade: GCB3

Role Purpose
  • The Head of Data, MI & Analytics role exists to run all aspects of data strategy, MI and Reporting across Procurement globally in support of Procurement's key objectives
  • Drive and implement Procurement's data strategy to ensure data is being captured, stored, consolidated and used optimally
  • Lead a team responsible for all aspects of MI & Reporting across Procurement globally
  • Drive, manage, track and report to Procurement leadership and senior stakeholders Procurement's performance against key savings target
  • Proactive engagement with internal stakeholders to drive up standards
  • Oversee and develop the Procurement Analytics function and ensure the service provided to the Category Management and Sourcing teams is of the highest quality
  • Lead the development and changes to reporting and analytics as a result of continuous improvement, customer feedback and system implementations
  • Improve the accuracy of Procurement data and MI and develop a single source of truth where numbers emanating from team are trusted and credible
  • Drive improvements to the MI & Reporting which stakeholders outside of Procurement receive

Key Accountabilities

Impact on Business
  • Provide a single source of truth for all key metrics which have a high degree of credibility amongst stakeholders inside and outside of function
  • Translate data into insightful MI which can be used to drive improvements and decision making across Procurement
  • Contribute to cost savings as a result of insightful and timely analytics as an aid during the sourcing cycle

Customers / Stakeholders
  • Working with the Procurement leadership to ensure all required MI, Reporting and Analytics is produced on time to the highest quality
  • Ensure senior HOST leadership has confidence in Procurement's reporting
  • Working with MI & Reporting team to develop reporting suite for internal and external stakeholders
  • Work with stakeholders in the management and resolution of issues and problems
  • Engaging with the wider stakeholder community as required to keep them informed of procurement progress and highlighting any key issues and support required
  • Instill a responsive but strategic service culture, which makes business stakeholders value the Procurement as a function

Leadership & Teamwork
  • Foster positive attitudes and professionalism across team and demonstrate a positive attitude and inspire confidence when faced with uncertainty and change
  • Use expert skills to influence and challenge customer requirements
  • Drive, energy and pace of delivery to all activity
  • Display leading edge people management skills
  • Lead a high performing team across multiple onshore and offshore locations
  • Develop a pipeline of talent within the procurement community, and position as a career enhancing move to attract talent from the widest base within HSBC
  • Act as a role model for the values and principles of Global Procurement.
  • Exercise appropriate governance of Procurement policies and ensure standards are adhered to across the infrastructure team
  • Drive professional development of Data, MI and Reporting team

Operational Effectiveness & Control
  • Drive and monitor procurement performance, highlighting key risks and issues and identifying corrective actions. Ensure a continual pipeline of procurement activity to achieve savings target.
  • The provision of management information for both procurement and stakeholders.
  • Implement Procurement data strategy
  • Help unpick complex analytical problems and drive resolution

Major Challenges
  • HSBC Procurement is undertaking a significant transformation programme which will introduce changes in people, process and systems which will create uncertainty
  • Changes to systems will be over a number months and years leading to requirement for parallel system running but consolidated reporting
  • Not all MI & Reporting is currently centralized and not all countries currently have required data available
  • Develop and maintain a global stakeholder network in a complex and dynamic business environment
  • Ensuring an accurate and credible view of procurements performance
  • Embedding effective analytics within the sourcing cycle

Role Context
  • The Procurement function provides a professional procurement service to every division of HSBC Procurement has been set a challenging cost reduction target ($800m) to achieve by exit 2017 and this role is critical to track the procurement's performance, savings delivered and future pipeline.
  • There is significant external scrutiny (procurement stakeholders and external publication) and therefore confidence in procurement's progress and subsequent reporting is critical to the reputation of procurement and the bank
  • There is a need to significantly uplift the Procurement function's MI & Reporting capability though the implementation of a comprehensive strategy

Role Dimensions

The key dimensions of the job are as follows:
  • Jobholder will not have direct reports but will oversee Procurement's offshore data, MI & reporting unit.
  • Customer base - global businesses and global functions and all internal stakeholders within Procurement

Management of Risk
  • Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
  • Always ensures an appropriate balance of risk with the cost of control

Observation of Internal Controls
  • Demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
  • Implement the Group compliance policy by containing compliance risk in liaison with Global Head of Supplier Management and Control Group Head of Vendor Risk Management and Compliance, Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. In this context the term 'compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.


Knowledge & Experience / Qualifications


Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on-going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.
This role has been designated as an Enhanced Vetting Role.

For more information about the relevant additional checks for this role please contact the hiring manager.

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