Telecoms Support Executive

Recruiter
Burton Commercial
Location
Burton-on-Trent
Salary
£18500 - £20000 per annum
Posted
10 Aug 2017
Expires
16 Sep 2017
My client is currently recruiting for a Telecoms Support Executive to join their busy team in Burton on Trent. The role will involve: • Deal with incoming enquiries • Handling discount authorisation process • Providing technical support • Being proactive with customer care • Working with field based Business Development Managers and Internal Partner Development Executives to manage and service accounts Experience required: • Previously having worked in a Customer Service environment • Strong verbal and written skils • IT or Telecoms experience would be an advantage • Excellent communication skills • Good problem solving skills • Outstanding organisation skills • Experience of working in a fast paced pressured environment • Help desk experience The package will include: • Basic £18.5k to £20k per annum • Bonus after 12 months within the company based on performance • Hours: Monday to Thursday 9:00 a.m. to 5:30 p.m and Friday 9:00 a.m. to 3:00 p.m, with a half an hour for lunch each day – 37.5 hours per week • Stakeholder pension scheme • Life assurance • Health Cash Plan • 28 days holiday (inc. Bank/Public Holidays), increasing with service If you are interested in this role, please apply online or email your CV to or alternatively, please call 01283 512225 and speak with Jessica This job was originally posted as www.totaljobs.com/job/75376902