Plant & Customer Support Co-ordinator (12 Month FTC)

Balfour Beatty
12 Aug 2017
14 Aug 2017
Contract Type

About the role
Balfour Beatty has an exciting opportunity for a Plant & Customer Support Co-ordinator (12 Month FTC) to join our Plant & Fleet business unit to work in Sheffield.

What you'll be doing
As a Plant & Customer Support Co-ordinator, you will:

  • Receive and evaluate requests from site personnel for goods and services via telephone, oracle and email
  • Place orders/off hires for internal plant when available. Ordering/off hiring from external suppliers if we cannot supply with our own fleet first
  • Manage all requests for breakdowns of both internal and external plant items and log them with the appropriate supplier/internal workshop, using the call management system
  • Follow up on all breakdowns, on hires and off-hires with suppliers/internal worksops and customers to make sure that the request is fulfilled in the agreed SLA
  • Ensure all purchase orders are placed accurately and are completed on time to the customer's specification

Who we're looking for
You will have:

  • A working knowledge of Plant and equipment
  • Previous experience of Procurement and Plant Hire
  • Order placement experience
  • Good IT skills, particularly with Microsoft packages such as Word and Excel

Why work for us
Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

About us
Balfour Beatty Plant & Fleet Services provides whole life fleet management and plant & equipment hire solutions to the Balfour Beatty Group.

Supplying over 8,000 cars, LCVs, and HGVs, as well as specialist plant and equipment, our teams have an intimate and up-to-date knowledge of the plant and fleet industry.

From specifying bespoke vehicles and equipment, to organising lease agreements, mobilising new contracts and delivering driver risk training, Plant & Fleet supports Balfour

Beatty's projects across the UK with an industry leading fleet of Zero Harm and sustainably specified equipment. This allows Balfour Beatty's contract teams to focus on what they do best - successfully delivering essential infrastructure projects.

We value diversity and celebrate individual differences, believing that our inclusive culture helps the business continue to grow as a strong, dynamic and innovative organisation.

Balfour Beatty is a corporate signatory to WISE (Women in Science & Engineering) and a member of Stonewall's Diversity Champions programme. Our aim is to attract more people from diverse backgrounds to help us build on our inclusive culture. We are a member of the Top Employers' Charter through which we demonstrate our commitment to enabling parents to progress and enhance their careers whilst managing the challenges of family life.

Balfour Beatty is also Silver Award holders in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists