Technical Support Engineer - Nottingham

Recruiter
Cubiq Recruitment Ltd
Location
Nottingham
Salary
£25k - £28k pa
Posted
09 Aug 2017
Expires
14 Aug 2017
1st / 2nd Line Technical Support Engineer - Software, Hardware, Customer Support - Nottingham - £25,000 - £28,000 Per Annum Health Care Pension A market leading business in Nottingham is looking for a 1st/2nd line Technical Support Analyst to join them and take a pivotal role within the business. You will be the face of the customer care and support team and will need to be an excellent communicator as you work closely with technical and non technical stakeholders to ensure the best quality of service and support is provided. This role would suit a junior or graduate developer looking to gain experience working with cutting edge software or a hardware repair engineer looking to take on a technical role - which ever way you want to progress, these guys are able to offer training and internal progression so you are working with the technology you want to. Your day will be varied and challenging and will see you dealing with issues both on the phone and via email. Your day could involve: - First line support of hardware and software issues - Bug fixing software Issues - Supporting the development team with installations and roll outs - Managing the hardware returns and repair process. Role requirements - Previous Support Experience - Excellent communication skills - Knowledge of software development / Experience with software bug fixing Desirable - Experience with PHP / LAMP / C++ - Experience with OpenGL / DirectX - Experience with 3D Software Products - Strong Maths This is an excellent opportunity for a Technical Support Engineer to join a team who are really pushing what can be done with technology. They are backed by a much larger organisation and have really exciting plans for the future. They take as much time and effort with training as you can handle and for the right candidate there will be chances for progression internally. 1st / 2nd Line Technical Support Engineer - Software, Hardware, Customer Support - Nottingham - £25,000 - £28,000 Per Annum Health Care Pension