Full Time Receptionist - CV's in the First Instance

Recruiter
Recruitment Genius
Location
Stoke on Trent, Staffordshire, England
Salary
Negotiable
Posted
15 Jun 2017
Expires
13 Jul 2017
Ref
00069922
Contact
Recruitment Genius Ltd
Contract Type
Permanent
Hours
Full Time
This company manufactures a varied selection of joinery & cabinetry items for the Commercial & Residential sectors.

Provide general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering all incoming calls, directing calls to appropriate associates, answering the door as well as clerical duties.

- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Arrange travel, accommodation and transport for deliveries
- Perform other clerical receptionist duties such as filing, photocopying
- Data cleanse activities such as removing non-current email addresses from the group, add new contact details onto a database to enable the introduction via the sales team.
- Research data base for main contractors attaining their relevant contact details, and research the internet for new tender enquiries
- Maintain filing system, add all completed quotes onto a database
- Raising delivery notes, and updating Management Information System with relevant delivery dates and comments.
- Logging Enquiries on internal database, as well as printing relevant drawing
- Raising customer complaints paperwork plus follow up call
- Taking meeting minutes

Requirements

- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office email, word, excel and PowerPoint
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Multitasking and time-management skills, with the ability to prioritise tasks
- Customer service attitude

Their opening hours are 08:00am until 17:00pm Monday to Thursday
08:00am until 16:00pm Friday

Salary - National Minimum Wage

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